eBaseball™: MLB PRO SPIRIT – I was charged, but my transaction could not be completed.

If you were charged but the eBaseball™: MLB PRO SPIRIT purchase wasn’t successful, please take the following steps:                                

Please first check your in-game purchase history to see if the purchase was recorded.                                
To check your purchase history in eBaseball™: MLB PRO SPIRIT:                                
• Open eBaseball™: MLB PRO SPIRIT                                
• Go to Menu → Shop → Purchase History.                                

If you still haven’t received them, kindly reach out to our customer support team through this form and provide the following details:                                

1. Date and Time of Transaction:                                
2. Phone Number or Email:                                
3. Game Name: eBaseball™: MLB PRO SPIRIT                                
4. Order Amount:                                
5. Payment Proof: (e.g., a screenshot of your receipt or payment confirmation)                                

Once we receive your information, our team will investigate and assist you with your eBaseball™: MLB PRO SPIRIT transaction issue.

We apologize for any inconvenience and appreciate your patience.